User Experience (UX) Designer

Rock Creek Strategic Marketing, a branding and communications firm in Chevy Chase, MD, is seeking a full-time user experience (UX) designer. The UX designer will work with Rock Creek’s information architects, content strategists, technologists, and other UX experts to create clean page layouts and intuitive interfaces that lead to extraordinary user experiences. The UX designer will develop both strategies and tactics for projects including websites, intranets, mobile applications, and social media. An ideal candidate will be skilled at translating creative ideas into strategic solutions and have a passion for learning new skills and technologies.

Core Competencies

• Plan and execute iterative user research and analysis, defining clients’ needs, objectives, and audiences through focus groups, interviews, working sessions, surveys, and other discovery methods
• Document interviews, focus groups, workshops, and other discovery activities
• Create documentation that establishes the vision for the project and can be used to guide decisions throughout the project lifecycle
• Create client-facing deliverables including user personas, sitemaps, wireframes, usability audits, heuristic evaluations, usability testing reports, user scenarios, flows, and prototypes
• Create compelling interactions and experiences that support desired user behaviors
• Create intuitive administrative user experiences that enable clients to easily update and maintain web content using a CMS back-end
• Serve as an expert consultant during the detailed design phase by reviewing interaction design, copy, and visual design for usability best practices
• Work both independently and collaboratively in an agile, deadline-driven environment

Qualifications & Experience

• 3-5 years of experience in UX design, UX strategy, and usability research and testing
• Excellent understanding of the overarching process of website development (discovery, planning, design, requirements, coding, testing, and evaluation)
• Proficiency in design tools including OmniGraffle
• Ability to read but not necessarily code HTML, CSS, JavaScript/jQuery, and PHP at a basic level
• Understanding of web content strategy and how it relates to the entire project lifecycle
• Understanding of information architecture as applied to web and application design
• Excellent written, verbal, client service, and presentation skills
• Excellent analytical and process-oriented skills
• Strong work ethic and ability to self-manage tasks
• Experience working with Drupal a huge plus

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